Dispute adjudication and resolution service (DARS)
A fair, impartial, and efficient way to resolve disputes when mediation is not suitable or has not led to agreement.
Overview : Dispute adjudication and resolution service (DARS)
The Dispute Adjudication and Resolution Service (DARS) is a formal process designed to help people resolve complex disagreements, particularly where mediation hasn’t been possible or successful.
DARS offers a structured, impartial service that allows both parties to present their perspectives in writing. A neutral decision is then made based on the information submitted.
Often used in SEND, education, workplace or civil matters, DARS is especially valuable when legal action would be disproportionate or distressing.
Key features of dars
Core values
Exclusive to northern Ireland
Tailored to the specific needs and frameworks of the region.
Professional adjudicators
Accredited specialists with experience in complex and sensitive disputes.
Impartial and confidential
Every decision is made independently, based solely on the evidence provided.
Cost-effective alternative
Avoid the stress, delay and cost of lengthy legal proceedings.
How dars works
1
Initial contact
Reach out to our DARS team to discuss your situation and whether adjudication is appropriate.
2
Assessment
Our trained team will review the case and recommend the best resolution route — mediation or adjudication.
3
Mediation or adjudication session
For adjudication, each party submits a written statement. An impartial adjudicator reviews the submissions and prepares a decision.
4
Resolution agreement
If appropriate, our team will prepare a formal outcome or agreement, based on the adjudicator’s findings.
Benefits of using dars
Efficient resolution
Achieve timely outcomes without the delays of formal legal routes.
Flexibility
Adaptable to different situations and needs, with clear communication throughout.
Preserves relationships
Reduces hostility and supports respectful outcomes.
Neutral expertise
Decisions made by experienced adjudicators, not influenced by either party.
Why choose DARS?
DARS offers a calm, independent space for people to resolve disputes when other options haven’t worked.
With a strong focus on clarity, confidentiality, and fairness, it’s a trusted alternative to litigation or prolonged conflict.
We’re here to help you move forward — with transparency, professionalism, and care.
