Helping people find a way forward, together.

About global mediation

We exist to support people through difficult conversations, with calm, clarity and care. Our mediation services create space for progress, helping organisations, teams, communities, families and individuals navigate conflict and reach resolution, without judgment or pressure.

Experienced Leader In Mediation

Trusted, experienced and people-first

Global Mediation is an independent provider of professional mediation services, trusted by individuals, families, businesses and public bodies across the UK.We create safe, impartial spaces for people to communicate, rebuild trust and find lasting outcomes. With over 25 years of experience, our team of accredited mediators and trainers bring deep understanding, sector-specific knowledge and a commitment to fairness, accessibility and respect.

Key milestones

Established in 1999 to address gaps in accessible mediation services

Expanded services to include specialised areas like SEND and community mediation

Launched accredited training programs to develop the next generation of mediators

Progress through understanding

When communication breaks down, misunderstandings and conflict can quickly follow. But through listening, reframing and altering perspectives, we help people break through those barriers and find their way back to a place of clarity, understanding and belonging.

Experienced Leader In Mediation
How mediation with global
supports you

We are here to guide, not to judge. Mediation is always voluntary and confidential, and designed to give everyone a voice.
We do this through:

Guided conversations

Structured, impartial discussions led by experienced mediators.

Experienced mediators

Matching people with the right mediator for their needs and situation.

Transformational training

Helping professionals and organisations learn how to manage conflict constructively.

The origins of global mediation

Founded by barrister and mediator Adam Gersch, Global Mediation began with a simple idea: that people deserve better ways to resolve conflict. Over two decades later, we have grown into a national team working across sectors, from education to healthcare, workplaces to families, still driven by that same purpose.

What guides our work

Everything we do is shaped by the values that define our approach, and the way we support people through conflict.

Our core values

Authenticity

We act with honesty and integrity in every conversation

Dependability

We bring consistency, calm and clarity to challenging situations.

Belonging

We create safe, inclusive spaces where people feel heard, respected and supported.

The people behind global mediation

Our team includes accredited, experienced mediators from a wide range of backgrounds. We are committed to building connection, understanding and resolution through every conversation we lead.

Adam Gersch

Adam is a practising criminal barrister and CEDR-accredited mediator who founded Global Mediation in 1999. He oversees the organisation’s strategic direction and brings decades of legal and mediation experience from the UK and US.

Adam Gersch

Founder & CEO

Adam is a practising criminal barrister and CEDR-accredited mediator who founded Global Mediation in 1999. He oversees the organisation’s strategic direction and brings decades of legal and mediation experience from the UK and US.

Suraiya Baghdadi

Suraiya leads Global Mediation’s team of mediators, ensuring high standards across all services. With over 25 years in education and leadership, she brings deep expertise to SEND mediation.

Suraiya Baghdadi

Mediation Director

Suraiya leads Global Mediation’s team of mediators, ensuring high standards across all services. With over 25 years in education and leadership, she brings deep expertise to SEND mediation.

Jo Winters

Jo brings warmth, empathy, and strong communication skills to every mediation. She’s passionate about helping participants reach the best possible outcomes through understanding and collaboration.

Jo Winters

Senior Mediator

Jo brings warmth, empathy, and strong communication skills to every mediation. She’s passionate about helping participants reach the best possible outcomes through understanding and collaboration.

Suneta Bagri

Suneta is an experienced mediator specialising in SEND and workplace resolution, particularly in education. She’s committed to helping individuals and teams reach clear, lasting solutions through collaboration and understanding.

Suneta Bagri

Course Director

Suneta is an experienced mediator specialising in SEND and workplace resolution, particularly in education. She’s committed to helping individuals and teams reach clear, lasting solutions through collaboration and understanding.

Vicky Mansell

Vicky Mansell

Senior Mediator

With a background in SEN education, Janet brings deep subject knowledge and a calm, reassuring presence to mediation. She’s known for her listening skills and ability to put families at ease during challenging times.

Janet Kenward

Senior Mediator

With a background in SEN education, Janet brings deep subject knowledge and a calm, reassuring presence to mediation. She’s known for her listening skills and ability to put families at ease during challenging times.

Recognised and trusted
across the UK

We are proud to be accredited by the Civil Mediation Council, and trusted by leading organisations across the UK, from public sector bodies to national charities and corporate clients.

Careers

Careers at global mediation

Want to help people navigate conflict with confidence and compassion? We are always looking for skilled, empathetic professionals to join our growing team of mediators and trainers.

What our clients say

Extremely useful, impartial and a calm environment in which to discuss concerns

Absolutely essential! Supports positive relationships. Thank you – very approachable and efficient. Impartial and fair.

Let’s find a way forward, together

For more information about our services, team, training programs, or career opportunities, get in touch with us .